Help with Barclays Cloud It
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What happens if my chosen account doesn’t meet the eligibility check?
We check every month and will email you if your account is no longer eligible for Barclays Blue
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How do I get a Barclays Digital ID?
To get a Barclays Digital ID you’ll need an email address and a mobile phone number.
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Why, when I try to enter an amount for a bill payment or transfer using Barclays Mobile Banking, can’t I enter any numbers, only letters?
You'll need to check your phone's keypad settings. More details here.
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Can I change my appointment?
we sent you by email and text message.
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Can I change my Barclays Digital ID details?
change your mobile phone number, email address and name.
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How do I change the way I receive Alerts from Smart Investor?
Alerts are messages we will send you via email or text message. These include notice
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Protect your money
Stay digisafe by learning to spot common types of fraud. Whether pension, email or online shopping
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IPOs and new issues
Get a better understanding of IPOs and new share issues Register for our free new issues email
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Why can’t I change my address in my app?
Find out here how to change your details in Barclays Online Banking.
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Going paperless
It’s easy to manage your account online – and save yourself time.
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